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GORGEOUS COINS respects your right to change your mind. If, for any reason, you are not satisfied with your purchase, GORGEOUS COINS will accept returned item within 14 days after receiving date, provided it is unused and packaged in its original perfect state. For the procedure please follow the instructions listed below:
1. Inform GORGEOUS COINS of your intention to return the item by e-mail including your order number of your particular article;
2. Wait for our written confirmation by email;
3. Buyer is responsible to cover all shipping and insurance fees;
4. Send the package to GORGEOUS COINS;
5. After making sure the merchandise received is in a good condition, GORGEOUS COINS will refund the customer.
6. Refund will not include shipping charges as well as any associated cost (i.e. customs fees for re-importing if shipped from outside Canada) and will be issued as a voucher for future purchases on this website, valid 1 year.
7. The return will be charged with 10 % fees. In the case the goods are damaged or faulty GORGEOUS COINS will replace the goods without charge or offer a full refund after they have been returned for inspection.
We offer an unconditional 15-day return/exchange policy. Send us your items securely packaged using a reliable shipping service with tracking. Returned items should be addressed to:
Gorgeous Coins, Returns Dept. 25, av. Normand, Chateauguay, QC J6J 2M4
As soon as we receive your package, we will email you to acknowledge its safe arrival. All returns are subject to authentication. All items must be returned in the original packaging in which it was received, along with all certificates, etc., together with a copy of the original invoice or sales receipt. Any items altered from their original shipping state will not be accepted for exchange or return. To return or exchange goods, we ask that you contact us prior to shipping. Once your return shipment is received, we will follow up with you and either replace the unsatisfactory item or issue a refund of the purchase price (excluding shipping and handling). The refund for your product will be credited in the same payment manner. While you may return an item for any reason, we will appreciate you indicate the reason for the return so we may continue to improve our product offerings and service. For items ordered as sets, collections or bundles, the full set is to be returned for any refund or exchange. Please note, we are not responsible for loss or damage that occurs to items prior to their arrival at our facility. Please ensure your items are securely packaged for their return. Contact Us If you have any questions about these Terms, please contact us: